Effective Date: June 29, 2024
At TechDmart, we want you to be completely satisfied with your purchase. If you are not happy with your product, we are here to help. Please read our return policy carefully to understand your rights and our obligations.
1. Returns
You have 30 calendar days to return an item from the date you received it. To be eligible for a return, your item must be:
- Unused and in the same condition that you received it
- In the original packaging
- Accompanied by the receipt or proof of purchase
2. Non-Returnable Items
Certain items are not eligible for return, including:
- Gift cards
- Downloadable software products
- Some health and personal care items
3. Return Process
To initiate a return, please contact us at shumailachaudhary29@gmail.com with your order details. Once your return is approved, we will provide instructions on how to send your item back to us.
4. Refunds
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you of the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain number of days, depending on your card issuer’s policies.
5. Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
6. Exchanges
If you need to exchange an item for the same product due to defects or damage, please contact us at shumailachaudhary29@gmail.com and send your item to:
Techs-D
[Your Physical Store Address]
7. Contact Us
If you have any questions about our return policy, please contact us at:
TechDmart
Email: shumailachaudhary29@gmail.com
Website: https://techdmart.com/